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We Love Coconuts
We Love Coconuts is dedicated to the Coconut “Tree of Life’ as dubbed by the Pacific Islanders. The Coconut has long been used in traditional medicine for health benefits both internally and externally.
More recently it’s had resurgence in health circles in Western Society and is slowly becoming mainstream.
We love have a range of amazing food and drink recipes, health elixirs and beauty treatments using the amazing attributes of the young coconut.
See more at http://www.welovecoconuts.com/
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Product Tips
Remember coconuts have a wooden shell so they can be hard to crack open. The key is not to put too much downward pressure while turning back and forth. Meanwhile the base must be held very firmly to keep the coconut from spinning in your hand.
Tips & tricks
Don’t apply too much downward pressure when cutting through the upper husk. Twist the hand lightly back and forth until you get through the upper husk. After you’ve cut through the upper husk you will feel the smoother wooden inner shell. Once you hit that turn the handle 360 degrees and start to apply more downward pressure until you feel you’ve cracked the wooden shell.
If you feel like you have cracked the wooden shell you use a knife or thin hard instrument and ply open the top. Take the knife and push directly down on the crack area until you push straight through. Then lever the top off.
Try opening on lower bench surfaces. This was you will be applying light downward pressure from directly above, rather than on a high bench top that creates an awkward angle.
Make sure you don’t let the base spin in your hand. If you can’t keep a firm grip on the base, place the coconut between your knees or have someone hold it firmly for you.
Frequently Asked Questions
I haven’t received an email confirming my purchase
If you ordered through paypal you will receive an payment confirmation directly from PayPal
If you paid using a credit card our site does not auto generate email confirmation
We do not send emails confirming your order dispatch
Email confirmation upon purchase and dispatch will be implemented in the near future
My order still hasn’t arrive
Australia wide deliveries take unto 10 working days (4 days handling & 1-3 days for delivery)
International orders take up to 15 working days (4 days handling and 10 delivery).
If you still haven’t received your order after the specified amount of time please email sales@cococut.com and title the email ORDER STATUS
Can I track the status of my order?
Australia Post provides tracking numbers but they can’t be tracked online, so we do not provide them to customers.
I’m finding it hard to use
Remember coconuts have a wooden shell so they are hard to open. The CocoCut provides a safe way to open them. The key is not to put too much downward pressure while turning back and forth. Meanwhile the base must be held very firmly to keep the coconut from spinning in your hand. Please see the videos on the Product Tips page
http://www.youtube.com/watch?v=-AbAwpUrU5E
My product is damaged
Please forward your paypal confirmation & attached a photo of the fault to sales@cococut.com Include FAULTY in the title of your email.
I need to change my mailing address
Please send an email to sales@cococut.com titled ADDRESS CHANGE and include your name and correct mailing address in the body of the email
I need my order urgently can I expedite it
Australian orders take 10 working days and International 15 working days. If you need it urgently need your product send an email to sales@cococut.com titled URGENT and we will do our best to get the order to you as quickly as possible.
How long do the blades last do they need to be sharpened?
The blades cannot be sharpened however we have opened over 1000 coconuts with our original CocoCut.
Can I put my CocoCut in the dishwasher? Yes
Cococut care instructions
- Rinse after use or before placing in the dishwasher.
- Take care to follow your dishwashers manufacturer’s instructions and remove the CocoCut immediately after the end of the drying cycle.
- Wipe dry with a clean cloth.
- Do not use abrasive washing powders, steel wool or scouring pads.
Cococut comes with a 3 year warranty against defects from date of sale.
To claim you must return product and proof of sale to the place of purchase. We will then return, replace or repair the defective product.
Warning: When you receive your CocoCut, be careful removing the protective tape from the blade. Blades can be dangerous if used without care. Never leave your CocoCut unattended. Immediately after use, you should clean and store your CocoCut in a safe place, out of reach of children.
The CocoCut is made from a durable, scratch resistant plastic compound.
We wanted to eliminate the need for packaging in order to reduce our environmental impact. The blade is double the strength of stainless steel can cut through over a thousand coconuts without becoming blunt. We are investigating how we can legitimately provide a 20 year blade guarantee.
CocoCut is committed to continuously reducing the impact on the environment in production, packaging and transport.
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Purchase
Buy securely using PayPal, Mastercard or Visa.
Confirmation
Once you have completed your purchase, you will receive an automatic email confirmation from PayPal acknowledging receipt of payment. Currently our system is not set up to notify when your order has been posted. Australia Post provides tracking numbers but they cannot be tracked online, so we do not provide them to customers.
Delivery
Australia wide deliveries take unto 10 working days (4 days handling & 1-3 days for delivery) International orders take up to 15 working days (4 days handling and 10 delivery). We are continuing to implement means to provide faster, more efficient shipping to our customers across the globe.
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